There is constantly knew software entering the market for medical providers that claim to be the “best” option for any practice looking to improve their quality and offer their patients the best possible care. It seems impossible to choose sometimes which one would fit your practice perfectly, especially if you are a specialty provider, like a Nephrologist. Nephrology providers see patients mainly for dialysis and chronic kidney disease, so it is important that they have software in their office that reflects the needs of their practice and not the medical community in general. Specific Nephrology software is necessary to make sure a Nephrology provider is offering quality care while still earning maximum reimbursement and working at optimal office efficiency. Technology can be frustrating to implement into a practice regardless of its purpose, so here are 6 key functions of Nephrology software that not only make it simple to implement but also easy to use and crucial for success.
Nephrology Software for the Front Office:
1) Easy-to-Use Scheduling
A Nephrology software that offers a user-friendly scheduling interface that is feature rich and easy-to-use is exactly what a provider’s front office staff needs to stay on top of scheduling and make sure there are no problems. This function of Nephrology software allows for pre-determined scheduling requirements to eliminate wasted time staff might spend looking that information up manually. With this feature of Nephrology software, the front office staff can easily track and report which patients are on the docket for the day, which patients are at which location at what time, and the type of patient they are.
2) Appointment Reminders
In the past, the front office would have to spend a large part of their day calling and reminding patients of upcoming appointments so that they would not miss them. With the appointment reminder function of Nephrology software, providers can improve revenue and patient attendance rates by sending email, text, and phone reminders to patients without wasting the time of the front office staff. Not only does this increase office efficiency, but it also increases the number of visits overall and improves revenue at a practice.
3) Real-Time Eligibility
This is one of the most important functions that a Nephrology software can have when it comes to billing. With a real-time insurance eligibility verification function, providers can make sure that a patient is eligible for services before their visit, and not before it is too late. There are many instances when a patient’s coverage changes or they claim to be covered for service without realizing they are not, this result in them receiving services without the provider receiving payment from the insurance provider. The patient then gets billed for services they were not covered for. With this feature of Nephrology software, providers no longer have to worry because they can know in seconds whether or not a patient is eligible for services.
4) Electronic Claim Submission
Traditional methods of claim submission with nephrology software resulted in a decrease in clean claims and a decrease in payments due to human error and the high number of claims needing to be filed. With electronic claims submission as a part of Nephrology software, providers have complete transparency and greater efficiency with intuitive dashboards to review claims and practice financials.
For the Provider:
5) Patient Timeline
One of the more important functions of a Nephrology software for a provider, the patient timeline offers a historical snapshot of the patient’s medical interactions in one location. This overview of the patient helps the provider to improve the decision-making process without having to dig too far for information that pertains to the situation. Critical information is right in front of you and a provider can trend out a patient’s response to treatment with ease. This function of Nephrology software helps to not only improve the quality of care but to improve workflow and efficiency.
6) Customizable Template
Many electronic health records claim to have an all-in-one format that works for any provider who needs it. The issue with this is that the format is not malleable enough for providers who deal with a specific type of patient or who need to change it when necessary. A truly customizable template in a Nephrology software should allow a nephrology provider to input the information that pertains to only nephrology patients Whether you’re documenting an Initial Consult examination, Kidney Stones, Hypertension, Acute Renal Failure or any other Nephrology procedure, everything should be simplified into a customized workflow that is tailored to the physician.
If you would like to learn more about practice management, EHR and billing software built specifically for high-performing Nephrologists, check this out: NephroChoice