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July 26, 2021
In the age of instant gratification and personalized experiences, it comes as no surprise that patients are increasingly expecting more from healthcare providers.
In fact, one recent study found that more than 90 percent of people believe that the patient experience plays a critical role in their perception of any healthcare practice.
Unfortunately, nephrology and urology practices can’t expect to overhaul the patient experience overnight. As it stands today, 80 percent of physicians offices are at capacity or overextended, causing 78 percent of them to feel burned out, at least every now and again.
The good news is that, by making smart investments in time-saving healthcare technology, practices can reclaim time they can then redirect to optimize the patient experience while also improving their own provider experience and alleviating burnout concerns.
With all this in mind, let’s take a look at three ways emerging technology in healthcare is transforming both the provider and patient experience — and helping practices achieve better patient outcomes because of it.
With a powerful electronic health record (EHR) solution in place, you get the right tool for the job. Each patient’s data is always a few taps away, in one convenient location. Instead of searching endlessly for patient information — and hurting the patient experience and adding stress to their own lives because of it — doctors and specialists can view a historical snapshot of patient information and medications all in one place.
Leading EHR solutions include all the features you need to bolster your practice, including scheduling, billing, patient medical records, telehealth, document management, lab integrations, analytics, and much more — giving you everything you need over one intuitive interface.
Instead of using disjointed technologies that don’t work well together, you’ll get the peace of mind that comes with knowing you can work efficiently and productively using a solution built from the ground up to help you practice medicine more effectively.
This enables you to keep your practice organized and agile — and in a much better position to meet and exceed patient expectations.
Many practices are still relying on the same outdated systems they’ve been using for decades. It’s not uncommon for some to still track patient progress manually, dealing with stuffed charts and overflowing file cabinets along the way.
By investing in time-saving healthcare technology — like UroChoice, an EHR solution built for urologists, and NephroChoice, an EHR platform designed for nephrologists — you can move away from clunky paper processes, reducing printing and storage costs while reducing errors associated with illegible handwriting and human error.
Keep in mind that this goes beyond the medical record. The right solution will also enable you to digitize billing, document management, and labs, too.
One recent study found that nearly one-third of physicians spend upwards of 20 hours each week filling out paperwork and completing administrative tasks; 70 percent spend at least 10 hours.
Suffice it to say that most doctors don’t go into medicine to fill out the same forms over and over again, and this isn’t the best use of their time, anyway.
By taking advantage of healthcare technology’s time-saving capabilities, physicians are able to eliminate the bulk of these administrative tasks, which allows them to focus on what matters most: ensuring the best possible healthcare outcomes for their patients. As a result, the provider experience improves, and patients are happier because of it.
Chances are you’re a nephrologist, urologist, practice administrator, or staffer at one of these specialty practices — and you’re searching for ways to improve processes at your facility.
By now, you’re probably thinking that healthcare technology sounds interesting, but you might be worried about how you’re going to find the time to figure a new system out and manage it internally.
Good news: By partnering with the right provider, you can outsource much of the heavy lifting to a team of certified experts who can manage it all for you. Not only can the right provider help you with chronic care management, they can also manage your entire billing function.
It’s an easy way to take important tasks off your plate without incurring any overhead costs — giving you more time to create the patient-centric experiences that can set your practice apart from the rest of the pack while freeing physicians to spend more time practicing medicine.
For more information on how time-saving healthcare technology can help your practice revolutionize the provider and patient experience, request a demo today.