Providers need to pay attention to the health of their practice just as they would the health of their patient. They need to assess the needs of their practice, any concerns, potential issues, and symptoms, then make a plan to address the issues and create a solution to the problem. As Urology providers approach 2019, it should be noted that the Electronic Health Record should be a key component of any Urology practice. Urology EHR is one of the most important tools for any Urology provider and should be a part of the plan to improve the practice in the future. While there are many options, and many vendors to choose from concerning Urology EHR, providers need to look for these four must-have features before they settle of one in specific. Having these features could make a world’s difference for a Urologists looking to run a successful practice in the new year.
1) Urology EHR Integration
One of the most important features of Urology EHR software is total integration. Urology EHR has the potential to act as the backbone of any Urology practice and structure the rest of the office technology if it is fully integrated. The problem that providers commonly run into is vendors who offer software that might be quality, but separately run. Providers have to log in, pay for, and manage each separate software after implementation. With a fully integrated Urology EHR, providers have one log-in for their practice management software, billing software, and telehealth that helps them enhance efficiency and accuracy within their practice. In one place, a Urology provider can complete a telehealth visit, document that visit, and file a claim.
2) Telehealth Mobile App
First, it was the development of medicine that was changing the way medical care was delivered. When you fast forward in history, the phone call made some changes as well. Then fast forward all the way to the desktop computer. The technological device that is currently changing the way patients want to receive their medical care is the mobile device.
Whether it be a laptop, mobile smartphone, or tablet, patients want their medical care to move where they are. The tool that combines with Urology EHR to meet this need for patients is the Telehealth mobile app. Telehealth should ideally be integrated with Urology EHR so that, without any trouble, providers can alert a patient with a text to begin a visit from their mobile device. Here the provider can have full access to the patient’s Electronic Health Record for the entire visit. Urology EHR with a Telehealth App promotes patient engagement by allowing patients the alternative visit option in comparison to the sometimes-troublesome trek to the doctor’s office. It does this while still giving the provider the information and HIPAA compliant security they need to provide their patient the medical care they not only need, but desire.
3) Patient Portal
The patient portal is one of the most versatile, revolutionary, and most used tools in terms of patient engagement and much more. A crucial component of any Urology EHR, the patient portal delivers patients a convenient method to reach their providers to ask questions, schedule appointments, request refills, and far more all in the 24 hours that exist in a day. Here, a patient can review their personal health records which, before the patient portal, was difficult to access and impossible to understand. A Urology EHR with a quality patient portal offers their patients the opportunity to manage medical debt with complete transparency and without anxiety. The HIPAA compliant message center of the Urology EHR patient portal makes sure patients do not have to wait to ask their Urologist a question. With a complete list of medications, patients are more likely to stay compliant and address any confusion when it arises. The patient portal is an important feature of any EHR for Urologists.
4) Mobile App
Just like the Telehealth mobile app, the Urology EHR mobile app offers patients the opportunity to take their medical care with them. The mobile app helps patients remember to schedule appointments and offers reminders for when they come up. It reminds patients of annual testing and labs that need to be completed as well as display their bill pay in a simple to understand format. The mobile app helps the patient access their provider right when they think of it, instead of giving them the opportunity to forget.
These four key features of a Urology offer providers the support they need to increase patient engagement and offer their patient the on-the-go medical care patient’s desire.
To find out more about the specifications and needs of EHRs for Urologists, contact our team. We’d be happy to answer your questions or provide a free demo.