Digital health technology has seen a huge rise in consumer adoption in the year 2020. The COVID-19 pandemic prompted a need for quality digital solutions. With the right tools, providers can help limit the contact and spread of the coronavirus between their team and their patients. With quality tools already in use and new ones constantly being developed, quality care has still been delivered to patients who need it. Tools like telehealth and the patient portal have made it possible to still provide quality interactions and achieve high patient satisfaction and engagement.
The Role of Digital Health Technology in 2020:
Virtual visits have revolutionized the provider’s ability to offer quality remote care. Tools like telehealth have made it possible for providers to treat patients from their homes, which has been life-saving through the duration of the pandemic. Patients who are high-risk or wish to stay away from high-risk areas can opt to visit with their provider remotely. Digital health technology vendors also offer options for remote care for a number of different patients. The technology could include at-home dialysis, limiting the need to travel back and forth from home to their treatment facility. It also includes things like blood sugar tracking and vitals monitoring. Digital health technology has seen record-high use though the pandemic and is expected to still be in use once it is over.
Virtual visits and the patient portal have been used to screen patients who might have been exposed to COVID-19. This digital health technology is helping providers keep positive patients away from high-traffic facilities and ensuring everyone is protected from the possible transmission. Once pre-screening has taken place, the provider can then instruct the patient on their next steps.
Chronic Care Management
Patients who have multiple chronic conditions are considered extremely high risk. With compromised immune systems, the coronavirus could be deadly to them in some situations. Digital health technology is ensuring that providers can still offer chronic care management services to patients in need. Medicare is now covering a large portion of telehealth services so that these patients can stay home and away from risky areas. This has proven to make their care more manageable in a number of ways and use is expected to continue after the pandemic.
Patients Want Digital Solutions:
Lastly, digital health technology is giving patients the online solutions they want from their healthcare providers. In 2020, nearly every process is online for patients. They pay their bills online, shop online, and they want to interact with their providers online. Digital health technology like the patient portal makes it easy for patients to complete multiple different processes, all online. Tools like digital patient intake, online bill pay and management, scheduling tools, communication tools, and more are all helping patients stay engaged and improving their overall experience.
The right digital health technology and services vendor can make a huge difference to your organization. To learn more about quality digital health technology solutions, click here.