Batch Eligibility: 3 Benefits for 2019

It is a frustrating experience for any provider when they work hard to provide services for patients later to find out that their patient’s insurance will not cover the services that were provided. Why does this happen? When a patient provides their insurance to their provider, it should be clear what services are covered and which are not, right? It is not this easy for a multitude of reasons. For example, a patient can come in with new coverage and forget to tell their provider and continue into a visit none the wiser. On the other hand, verifying coverage takes time when it is being done manually, especially when a provider has a large number of patient’s they are seeing on a daily basis. It consumes their staff’s time and leaves room for error that causes them to miss out on crucial payments and revenue. Batch eligibility is the answer for providers who are eager to maximize revenue and office efficiency in 2019. What is batch eligibility and how does is benefit providers who utilize it?

1)    Streamline Workflow

Batch eligibility is crucial for a provider’s front office staff who spend a large amount of their time on verifying coverage for patients. Often times, this process will lapse in time with visits, or staff will miss patients with new insurance. Your team can become overwhelmed by the verification process which has to be done constantly to ensure your practice is protected and aligned to received payments. With batch eligibility, the pressure is removed from the front office staff and the software does the work for you. In “batches,” batch eligibility software takes all of the patients that a provider is seeing that day and makes sure that their insurance covers that type of visit. It does this every day with every patient in the most efficient way possible. This not only removes responsibility from the staff, but it streamlines workflow, freeing up their time to complete other important tasks.

2)    Peace of Mind

With the time your front office staff now has free, and the batch eligibility software now completing this work for them, providers can have peace of mind that they are receiving the maximum number of payments possible. If a patient is seen without eligible coverage, not only does the insurance not provide payment, but the patient often avoids payment as well. The batch eligibility software can divide the patients up by appointments, insurance providers, type of visit, and much more to make the process of sorting and verifying coverage efficient and accurate to make sure providers are maximizing revenue. This feature of batch eligibility creates a revenue safety net so that the provider knows about the patient’s eligibility before the patient ever steps foot into the office. If the patient is not eligible, the provider can call the patient and figure out a different solution for them that does not cost the provider and also does not hurt the patient.

3)    Increased Efficiency Overall

The complex process of insurance verification is no longer necessary for batch eligibility. This software allows a provider to quickly and efficiently sort their patients based on eligibility so that they are not wasting time on patients who do not yield revenue. Not only this, but patients are not wasting their time at a provider that their insurance does not cover. Batch eligibility protects the time of the provider and the patient alike. The provider no longer wastes time on a verification process which leaves room for error and missed payments where they could be maximizing payments and focusing on patients who are covered.

Streamline workflow with front office staff by removing the burden of insurance verification from their list of responsibilities and introducing batch eligibility. Receive peace of mind with this software along with the knowledge that it is maximizing payments and identifying ineligible patients. Lastly, increase office efficiency by getting rid of old practices and integrating the new and efficient batch eligibility that sets providers up to quickly identify patients who are eligible for services.