What Are the Key Goals of Chronic Care Management?
Chronic Care Management (CCM) can help patients achieve improved health outcomes. The C...
December 26, 2019
If your practice has decided that it is time to implement Chronic Care Management, you might be wondering where to start. CCM is complex but instrumental in helping chronically ill patients manage their symptoms and achieve a better quality of life.
In order to effectively help these patients by choosing to implement CCM services, providers need to know how to identify and recruit patients, educate them on how they can benefit from CCM and work with a trusted partner in the execution and maintenance of services across the board.
If your practice can accomplish these 3 steps effectively, then they will not only see improvement in the lives of their eligible patients, but they will see that by choosing to implement CCM, their bottom line will grow.
It’s Time to Implement Chronic Care Management:
1) Identify and Recruit Eligible Patients
Chances are, there exists a variety of patients at your practice who are battling chronic illness. If you run a specialty practice, this is most likely the case. Where a patient is seeing a specialist for one chronic condition, they are most likely seeing multiple specialists for other ongoing conditions. It is important to access your patient base and determine who is eligible.
After a provider has chosen to implement Chronic Care Management and has identified which patients are eligible for service, they then need to recruit those patients. Recruiting patients after choosing to implement Chronic Care Management is essential as your patients are unaware that your practice is offering new services.
2) Educate Patients of CCM services
Educating your patients on the benefits and resources that they can reap from CCM goes hand in hand with the recruitment process. Patients are leaving their current providers to find ones that have made the decision to implement CCM. That does not necessarily mean that they are completely informed of the benefits and that is especially true for your existing patients. Patients need to be made aware of each service that is now available to them now that their provider chose to implement Chronic Care Management.
The best way to do this is to offer paper educational materials, online educational resources, and communicate the benefits to your patients in person at every given opportunity. The more your patient understands about CCM, the more likely they are to participate in services.
3) Work with a Trusted CCM Partner
A trusted CCM partner is the key for any provider to successfully implement Chronic Care Management. Any new line of services can become a strain on practice if they do not have enough resources to successfully run those services. This lack of resources is the most common concern for providers and whether or not they can successfully implement Chronic Care Management.
A trust CCM partner can ensure success for your practice by stepping in and assuming many of the tedious responsibilities that come with CCM. It saves the physician their time, staffing and administrative costs while building their revenue stream as much as 85k a year per billing provider. By choosing to implement Chronic Care Management with a trusted CCM partner by their side, providers can offer care coordination services to their chronically ill patients in a life-saving way.
To learn more about how your practice can successfully implement Chronic Care Management, click here.