$99 / Provider + 50¢ Per Claim Cycle
An iSALUS clearinghouse expert will help your practice fill out all required Insurance paperwork. This process can be daunting, which is why we help you through every step of the process.
Verify a patient's insurance benefits with a single mouse click, send electronic claims to over 2,500 insurance carriers, and review payments before they're applied to pending balances. All for only 50¢/claim cycle!
An EHR is supposed to help practices be more efficient. This can only happen with EHR systems that allow convenient, online storage of both faxed and scanned documents. Lucky, iSALUS has you covered!
Training and Support are critical. That's why we assign a dedicated, US-Based Practice Adviser to your account. Use this time to customize the system or spend extra time in one on one training sessions. You get a full eight hours to use as you see fit.
iSALUS' Standard EHR & Billing package offers a your practice an affordable solution without sacrificing features.
During your on-boarding phase, you'll be assigned a Senior Practice Advisor available to answer questions via phone or email.
To help empower our practice customers, you'll have hundreds of hours of video training sessions. Watch them anytime that is convenient for you.
We offer several group training webinars every week during multiple times. Join us as many times as you like to learn how to use iSALUS EHR.
You will also be provided with (8) hours of combined 1-1 training and Template Customization so that your account is configured to your liking.
We're different in two principal ways. One: Flexibility. With iSALUS, you have the capacity to shape the system to adhere to your current workflows. Two: All-in-One. Access your EHR and Billing from a single user sign on!
iSALUS clients using the Standard software package pay a monthly subscription cost for each healthcare provider and 50¢ per claim entered in the system.
Any active system user entered in the iSALUS software who is or has ever been associated with an appointment, electronic superbill, electronic claim, paper claim, or e-prescription.
You will only pay iSALUS $99 per provider, per month plus 50¢ / claim cycle (1 Eligibility + 1 eClaim + 1 ERA) sent in the system. iSALUS reserves the right to charge for the higher of eClaims submitted, ERA’s received or RTE’s should the client choose to not submit claims electronically.
iSALUS customers using the Standard software package pay a monthly subscription cost for each healthcare provider and 50¢ / claim cycle (1 Eligibility + 1 eClaim + 1 ERA) sent in the system. There are also optional a la carte products and services that customers may elect to use for an additional fee each month.
iSALUS invoices customers the first week of each month. Your first invoice will include a prorated amount due from the previous month, plus the amount due in advance for the current month.
iSALUS bills for provider licenses in advance, so you will pay your monthly per provider licenses costs in advance each month.
iSALUS invoices customers for claims entered in the system the month subsequent to the month during which the customer entered the claims, this means you will pay for claims usage the month claims are entered.
Any active system user entered in the iSALUS software who is or has ever been associated with an appointment, electronic superbill, electronic claim, paper claim or e-prescription. These are all of the activities a provider would typically engage in, so iSALUS tracks these things closely to account for active providers.
The Standard Subscription edition pricing was designed with Non Physician Providers in mind, so the fees are intentionally low to account for the needs of Non Physician Providers. Therefore, there are no discounts for Non Physician Providers available on the Standard subscription edition.
No, customers who sign-up for iSALUS on the internet have no cancellation penalties or setup fees.
iSALUS’ EHR can be up and running, fully-customized for your practice and your workflow in less than 60 days and, if needed, iSALUS accelerate this if your practice needs to move more rapidly. As for the medical billing software, practices can be submitting e-claims within 2-4 weeks depending on their timeline requirements. All new customers should inform their Senior Practice Advisor as to their expected timeline so that iSALUS can help you perform according to your expectations.
Yes, if your practice provides iSALUS with a .CSV or .XLS file, for $95/hour we can import Patient Demographics, Insurance Payer Lists, Clinical Data such as Allergies, Medications, Problem Lists, Vitals and Documents, Appointments & Fee Schedules.
If you are having a hard time exporting data from your current system, you may also pay iSALUS $95/hour to have an iSALUS Technology Expert help you export your current system’s data.
Yes, iSALUS customers may export their data for free at any time. You may also continue to pay iSALUS for read only access to your data.
You can review iSALUS’ Terms of Service by visiting: http://www.isalushealthcare.com/terms-of-service-9-8-2016
On average, it takes 2-4 weeks to complete clearinghouse enrollments assuming you are credentialed with the insurance company; however, iSALUS can accelerate this for some commercial carriers & allow you to submit claims more quickly if your timeline requires rapid on-boarding. Be sure to let your Senior Practice Advisor know of any timeline expectations during your Welcome Call.
iSALUS is dedicated to providing our clients systems that are available whenever and wherever you do business with an exceptional level of reliability.
Service Level Agreement. iSALUS will respond to service level notifications and will use commercially reasonable efforts to resolve each reported error or issue by providing such service to correct errors in accordance with the response timetable set forth below. In the event that Tier 1 assistance is required, response timeframes may be adjusted to reflect any response delays. The following response times specify the level of response given to an error based upon the assigned severity level.
Since iSALUS EHR is a centrally hosted, cloud-based application it does not require any servers or expensive equipment. Instead, all you need a Windows Based PC that meets our Recommended Hardware & Technical Specifications. We ask that these specifications be met prior to completing implementation for optimal functionality.
iSALUS requires Windows Internet Explorer to operate. Several current iSALUS customers use iSALUS on their Macs by installing virtualization software
such as Parallels Desktop for Mac or VMWare Fusion with a legal copy of the Windows Operating System installed.
Data security is of paramount importance. That’s why it's good to know that with iSALUS, your records are stored and continuously backed-up using security procedures that exceed HIPAA regulations. We utilize a nationally recognized and accredited data center to store data in a SAS 70 Type II compliant, state-of-the-art data center in the cloud, protected with 256-bit encryption. You can rest assured knowing your data is safe without compromising patient record confidentiality.
We’re different than the rest in two principal ways.
ONE. iSALUS Healthcare was built around flexibility. With iSALUS, you have the capacity to shape and mold the system to adhere to your workflows. Nearly every aspect of iSALUS can be configured or adjusted to meet your expectations, not forcing busy practitioners to conform to the software.
TWO. iSALUS’ Electronic Health Records and Billing Software are truly unified in a single database with a single user sign on. Many Electronic Health Records and Billing Software vendors require users to have two separate systems that communicate through a software bridge that passes patient demographics, appointments and claims data back and forth which can be risky and problematic. See the iSALUS difference for yourself by requesting a personal demo or call us direct at 888-737-8091.
Yes, iSALUS is certified for Stage 1 and Stage 2 Meaningful Use by the Drummond Group. For more information about watch our Meaningful Use video.
Yes, we’ve been in business for over 15 years, and have developed thousands of templates for all major specialties. If for some reason, we don’t have templates for your current specialty, iSALUS will help you build them according to your expectations.
Yes. If your practice requires a customized template, you can work with one of our certified experts to completely build customized templates to meet your specific needs for $95/hour once you’ve exceeded your allotment of (8) hours of 1-1 Training and/or Template Customization.
We understand lab interfaces are a key component to managing your practice, so we've partnered with Atlas Development, a cloud-based and nationally recognized leader in connecting medical clinicians with desired lab / diagnostic testing facilities. This interconnectivity allows iSALUS' clients to accelerate the lab onboarding process within your practice’s workflow.
Visit our Partner Laboratories page to see a full listing of laboratories iSALUS is connected with in order to streamline your lab ordering and results workflow.
Yes, most likely. iSALUS connects to thousands of pharmacies across the US.
Standard package clients may store up to 10GB of documents for free. This number doesn’t grow each month, it just remains as a 10GB max. If client exceeds 10GB, you simply pay iSALUS $10/GB of overages each month. For example, if a 1 provider practice were to have 11GB of total storage, they would pay iSALUS $10/month in overages each month.
iSALUS' Standard EHR & Billing package offers your practice an affordable solution without sacrificing features. Sign up below and get access to your Free EHR and we'll reach out for a personal consultation.
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