Figuring out ways to benefit your patients can be challenging for providers who have trouble keeping their patients engaged. The truth is, patient engagement is one of the most important pillars in the structure of any practice. Patient engagement is the level at which your patients care about their personal health and how active they are in the overall process. The effort of which your patients collaborate with physicians to follow treatment plans and achieve personal health goals. Working to improve patient engagement within your practice is an important step in maintaining success. Below are 5 benefits of patient engagement in 2018:
1) Patient Engagement Improves Health Outcomes
The first benefit of patient engagement is the increase in better health outcomes that your practice will see. Patients who are invested in their healthcare are more aware of their symptoms and also more likely to reach out to their provider regarding any concerns. They recognize red flags sooner and communicate with their providers more to address concerns in a timely manner. Patient engagement means patients communicate and collaborate with their providers to prevent negative outcomes and improve quality care.
2) Improved Patient Satisfaction
The second benefit of patient engagement is improved patient satisfaction. It might not always be clear, but patients really do appreciate when they have easy access to their healthcare providers. It improves trust, decreases anxieties and makes them feel more at ease about who entrusted with their care. Patient engagement will inspire patients to see their health in a different life, striving to improve their healthy behaviors day in and day out. Patients who are more engaged adhere to treatment and improve their physical level, making them happier with their overall care.
3) Reduction of ER visits
No longer will patients rush to the ER with symptoms or illnesses they’ve had for a while. Patient engagement means patients are proactive on addressing red flags from the second their symptoms start to the time they are resolved. Patients are often known to ignore or brush-off initial symptoms, dismissing them as unimportant. This results in poor health outcomes and increases in emergency room visits as they symptom has now gotten even worse than when it was first noticed. Patient engagement most often reverses the trend of avoiding the doctor, as patients truly invested in their health will contact their healthcare provider the instant a symptom is present. Bottom line, when the patient visits your office, instead of the ER, to address these concerns together you are on the right path to (as well as reaping the benefits of) patient engagement.
4) Lower Cost of Health Care
The lower overall cost of health care is the fourth benefit of patient engagement. Patients that are engaged spend less time on repetitive treatments, as they follow through with the initial treatment plans their providers prescribe to them and with consistency improve their health from the start. Likewise, patient’s that are active in their health are more likely to meet with their provider once a treatment plan is complete to then discuss next steps for continuing improved health. These preventative measures lower the overall cost of healthcare that falls on a patient, especially when compared to a patient who avoids the doctor and then needs to seek emergency-based treatment and a more extensive treatment plan.
5) Increased Revenue
The last benefit of patient engagement is that it will contribute to increased revenue at your practice. Patient engagement increase the likelihood that patients are adhering to routine wellness exams, tests, scans and labs that monitor their well-being. Monitoring these on a routine basis helps to notice any specific changes and address them before they become a serious risk. A patient that trusts you and is engaged in your practice will gladly work with you to have these tests and exams done, as well as trust your judgement and experience in reading the results as ‘average’ or ‘not average’. The more patients that you have investing in their personal care at your practice will not only ensure they are leading the healthiest life they can, but will also ensure that you are increasing your revenue as more procedures will be completed.
Increased positive outcomes, improved patient satisfaction, reduced ER visits, a lower cost of healthcare and increased revenue at your practice – these are all great benefits of patient engagement that your practice can achieve by motivating patients to be involved in their health. If you have questions on how to get your patients engaged, or need tools that support your practice, contact us and we can show you how iSalus can help you.