In Features of a Quality EHR Part 1, we talked about key factors that make a quality electronic health record stand out from the rest. The five features mentioned in the last article included a killer patient timeline. To qualify, it should allow physicians to have a full view of a patient’s history of interaction, allowing them to quickly review patient information, test results, recent communications, medications and more. This will ultimately contribute to improving outcomes.
The last article also discussed key features of a quality EHR such as graphing vital analysis, allowing physicians to analyze clinical data in the form of an interactive clinical graph. Chart notes with automated SOAP Notes, which makes maintaining accurate and timely documentation a simple process. The EHR should also include customization so that templates can be exactly how you want them to be. Finally, we discussed true integration between EHR and billing software. The EHR solution you choose should possesses all these qualities and the ones we’re about to discuss today. These features work together to bring the quality to your EHR that your practice needs. This article will discuss 5 more features of a quality EHR your practice deserves.
Understanding the busy schedule that physicians are constantly trying to manage, one feature that a quality EHR should have is the ability to write e-prescriptions. E-prescribing is an electronic method of writing prescriptions to any participating pharmacy in replacement of handwritten or faxed prescriptions. With a quality ePrescribing module, providers can save important time in their day. It should include the ability to create a medication favorites list for patients so that it is readily available any time that patient requests it. It should also connect to the communications queue, so physicians can process refill requests in a quicker and simpler way. A quality EHR with ePrescribing can populate warnings and alerts if a patient's medications contradict one another or if that patient has an allergy. Also, if ePrescribing is connected with Google Maps the providers can easily offer the closest pharmacy for their patient’s convenience. All of this is tied together with the ability to check coverage and copay amounts, allowing you to offer your patient alternatives when appropriate. A quality EHR should have the ability to do all of this and more.
7) Dashboard for Quality Programs:
Compliance requirements seem to be getting more complex over time, putting a wrench in a physician’s continuously hectic schedule. Physicians who just want to heal the sick are getting caught up in the growing number of rules and regulations. To make things simpler, a quality EHR should be able to condense the standards in a way that is accessible and efficient for physicians. A quality EHR solution should offer a dashboard that simplifies the compliance process. This gives physicians the extra time they need to spend with their patients. Additionally, you’ll know how you’re performing throughout the year so you can make any necessary improvements.
8) Orders and Labs:
One of the most multifaceted components of a medical practice is the management of lab entry and order results. Each practice has different resources and requirements that work together to build their practice workflow. Some practices have in-house imaging and testing and some do not. Therefore, it is important that a quality EHR is flexible and can mold to the needs of your practice. Make sure the vendor has certified EHR experts that work to perform a needs analysis of your practice’s orders and labs workflow. This helps to guarantee the needs of your practice are being met. Any quality EHR should be able to meet each detailed need of your practice.
9) Automated Workflow:
There are too many Electronic Health Records in the field that sacrifice sophistication and quality to become user-friendly. The two do not have to be mutually exclusive. A quality EHR should have a strong, automated workflow that saves your practice from many repetitive and tedious tasks. We mentioned the automated SOAP Notes previously, but automation should stop there. It can extend to faxing notes to referrers and pushing the appropriate billing codes out based on data input. Any piece of automation the system includes will increase the efficiency of your practice overall.
10) Financial Dashboards
Understanding the health of your practice’s financials is vital to your success. Having a dashboard that organizes your financial data is a critical function of a quality EHR. Knowing how long it takes to get claims paid, how many claims are being denied and why will help you tremendously as your practice grows.
11) Integrated Telehealth
Telehealth is one of the fastest growing segments of healthcare today. Remember, true integration means that a single login gives you access to every part of the system. A quality EHR will not only integrate with scheduling and billing, but it will allow you to conduct telehealth visits also. In order for your practice to stay competitive moving forward, this will be an important service to offer.
Now that we’ve shared these key features that a quality EHR should include, make sure you check out OfficeEMRTM by iSalus Healthcare. You’re going to love what you see. Learn more.